FAQs

What is MEDINÉ Haus?
MEDINÉ Haus is a futurewear and experimental fashion brand focused on artistic design, sculptural accessories, and elevated self-expression.

Where do you ship from?
We ship directly from our international fulfillment partners to ensure fast and secure delivery worldwide.

How long does shipping take?
Delivery times vary by region. Most orders arrive within 7–20 business days.
Your confirmation email will include tracking information for real-time updates.

Do you offer returns or exchanges?
Yes. Eligible items may be returned within 7 days of delivery.
Please read our Return Policy for detailed conditions.

Can I cancel my order?
Orders may be canceled within the first 12 hours. After this period, your order may already be processing and cannot be changed.

How do I contact support?
Reach us anytime at support@medinehaus.com.

Are your products safe to wear?
Yes. Our pieces are designed for styling purposes and should be worn responsibly. Avoid excessive force, bending, or moisture exposure.

Do you restock limited pieces?
Some designs return, others do not. Join our newsletter to receive early access to future drops.